Support & policy requests

Contact VidoSave

Use this page for website questions, technical issues, privacy requests and policy-related messages. Copyright complaints should follow the dedicated Copyright & DMCA procedure.

Last updated: August 26, 2026

Technical issue

Include the source URL, platform name, browser/device and the error you saw. Do not send passwords or private credentials.

Privacy request

Explain the request and provide enough information to identify the relevant interaction without sending unnecessary sensitive data.

Copyright concern

Use the Copyright & DMCA Policy and include the work, exact material or access path, contact details and basis of the claim.

Before you send

Include enough detail to make the message useful

For downloader problems

Include a public example URL, the platform, what you expected to happen, what actually happened, and whether the issue occurs in another browser.

Do not submit social-platform passwords, login cookies, private tokens, payment-card information or unrelated sensitive personal data.

For a copyright takedown request, use the requirements on the Copyright & DMCA Policy page.

Contact form

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Topic Related public URL (optional) Message

Do not send passwords, session cookies, private login tokens, payment-card information or unnecessary sensitive data.

Useful pages

Many questions are answered here

How It WorksUnderstand the public-link workflow. Responsible UseRights-aware use of media. Privacy PolicyHow information is handled. Copyright & DMCARights-holder complaint process.